Privacy Policy

Coastal Wave Marine Privacy Policy

This Privacy Policy describes how Coastal Wave Marine collects, uses, discloses, and protects personal information provided by visitors and customers who access or use our website and services.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name and company name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment-related information (processed via third-party providers)

  • Order, quotation, and invoice details

  • Correspondence and inquiry information

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Referring URLs

2. How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Responding to inquiries and quotation requests

  • Processing orders, payments, and invoices

  • Coordinating shipping, delivery, and documentation

  • Communicating order updates and customer support messages

  • Complying with legal, accounting, and regulatory requirements

  • Improving website functionality and user experience

We do not use your personal information for misleading, deceptive, or unauthorized purposes.

3. Legal Basis for Processing

Where applicable, we process personal data based on one or more of the following legal grounds:

  • Performance of a contract or pre-contractual steps

  • Compliance with legal obligations

  • Legitimate business interests

  • Consent, where required

4. Information Sharing and Disclosure

We do not sell or rent personal information.

We may share information only when necessary with:

  • Payment processors

  • Shipping carriers and freight forwarders

  • Customs brokers and logistics partners

  • IT, hosting, and security service providers

  • Legal, accounting, or regulatory authorities when required by law

All third parties are required to handle personal information in accordance with applicable data protection laws.

5. Payment Information

Payment information is processed securely by third-party payment service providers. Coastal Wave Marine does not store full credit card or payment credentials on its servers.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Enable basic site functionality

  • Analyze website traffic and usage

  • Improve performance and usability

You may adjust your browser settings to refuse cookies; however, some website features may not function properly as a result.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, accounting, or regulatory obligations

  • Resolve disputes and enforce agreements

8. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have rights to:

  • Request access to your personal data

  • Request correction or deletion of personal data

  • Object to or restrict certain processing activities

Requests may be submitted using the contact details below. We may require identity verification before responding.

10. International Data Transfers

Personal information may be processed or stored in countries other than your own, including the United States. Where applicable, we take reasonable steps to ensure appropriate safeguards are in place.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

12. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

13. Policy Updates

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. The most current version will always be available on our website.

Contact Information

Coastal Wave Marine 
Email: support@coastalwavemarine.com
Address: 19275 8 Mile Rd, Stanwood, MI 49346
Website: https://coastalwavemarine.com