Payment & Purchase Policy

Coastal Wave Marine Payment & Purchase Policy

This Payment & Purchase Policy explains how payments, pricing, order confirmations, and purchase agreements are handled when purchasing products from Coastal Wave Marine.

Because marine engines, generators, gearboxes, and propulsion equipment are specialized, high-value industrial products, orders may require verification and logistics coordination before shipment.

1. Accepted Payment Methods

All payments are processed through verified business banking channels to ensure secure and transparent transactions.

Coastal Wave Marine accepts the following payment methods:

• Bank Wire Transfer
• Escrow Services (available for high-value transactions where applicable)
• Business ACH Transfer
• Major Credit Cards

Before any payment is requested, customers receive a formal proforma invoice and order confirmation issued by Coastal Wave Marine.

This documentation outlines:

  • product specifications and configuration

  • confirmed pricing

  • shipping arrangements and estimated delivery timelines

  • official payment instructions

Customers should only submit payments using the official banking details provided on the Coastal Wave Marine invoice or order confirmation.

Payments requested through unofficial channels should be reported immediately for verification.

2. Order Confirmation Process

Orders placed through our website or through direct communication are subject to confirmation before shipment.

The standard purchase process includes:

  1. Product selection or inquiry

  2. Issuance of a quotation or proforma invoice

  3. Customer review and payment

  4. Payment verification

  5. Order processing and shipment preparation

Orders are considered confirmed and binding only after payment has been received and verified.

3. Pricing and Currency

All product prices listed on our website are displayed in U.S. Dollars (USD) unless otherwise stated.

Product prices generally reflect the cost of the product itself unless shipping or additional services are explicitly included.

Additional charges may include:

  • freight or shipping costs

  • packaging or export preparation

  • customs duties or import taxes for international orders

  • applicable sales tax within the United States

All applicable charges are clearly stated on the quotation or proforma invoice before payment is requested.

4. Payment Verification

To protect customers and prevent unauthorized transactions, Coastal Wave Marine may verify payment information before processing an order.

Verification may include:

  • confirming payment references

  • verifying billing information

  • confirming customer contact details

Orders may be temporarily placed on hold until verification is completed.

5. Payment Security

Customers should submit payments only to the official banking details listed on Coastal Wave Marine invoices.

For security reasons, Coastal Wave Marine will never request payment through:

  • personal bank accounts

  • unofficial messaging channels

  • unverified third-party intermediaries

If customers receive suspicious payment requests claiming to represent Coastal Wave Marine, they should contact our support team immediately for verification.

6. Taxes and Duties

For shipments within the United States, applicable sales tax may be charged according to U.S. tax regulations.

For international orders, customers are responsible for all import-related charges including:

  • customs duties

  • VAT or GST

  • import taxes

  • customs clearance fees

These charges are determined by the destination country’s customs authorities and are outside the control of Coastal Wave Marine.

7. Payment Deadlines

Payment deadlines may be indicated on quotations or invoices.

If payment is not received within the specified timeframe, Coastal Wave Marine reserves the right to:

  • cancel the quotation

  • adjust pricing due to supplier or market changes

  • reallocate reserved inventory

8. Fraud Prevention

Coastal Wave Marine reserves the right to refuse or cancel an order if there is reasonable suspicion of:

  • fraudulent payment activity

  • unauthorized use of payment information

  • identity verification concerns

If an order is cancelled for security reasons, the customer will be notified promptly.

9. Purchase Agreement

By completing payment for an order, the customer confirms that they:

  • agree to the product specifications listed on the invoice or order confirmation

  • accept the applicable shipping policy, returns policy, and terms of sale

  • understand the technical nature and logistics requirements associated with marine propulsion equipment

Once payment has been received and the order has entered processing, the transaction constitutes a binding purchase agreement between the customer and Coastal Wave Marine.

10. Policy Updates

This Payment & Purchase Policy may be updated periodically to reflect operational, regulatory, or business changes.

The most current version will always be published on the Coastal Wave Marine website.

Contact Information

Coastal Wave Marine – Customer Support

Email: support@coastalwavemarine.com

Business Address
19275 8 Mile Rd
Stanwood, MI 49346
United States

Website
https://coastalwavemarine.com

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