Frequently Asked Questions
7 – How does the ordering process work?
Once your quotation is approved, we reserve and allocate the engine, issue a proforma invoice, complete pre-delivery inspection, and prepare warranty and shipping documentation before dispatch.
8 – Do you ship internationally?
Yes. We arrange worldwide export shipments, including full documentation such as commercial invoices, packing lists, bills of lading, and certificates as required.
9 – Can you supply complete engine packages?
Yes. We can supply complete installation-ready packages, including gearboxes, control panels, wiring harnesses, and accessories, depending on the engine model.
10 – Do you provide installation services?
We do not perform physical installations, but we coordinate technical specifications and ensure compatibility so your local installer or shipyard can proceed smoothly.
3 – Are the engines covered by a manufacturer warranty?
Yes. All eligible engines are registered for manufacturer warranty in accordance with OEM requirements prior to delivery.
4 – Do you sell brand-new engines or used units?
We supply brand-new engines only, unless explicitly stated otherwise. All engines are supplied with manufacturer documentation and warranty eligibility.
1 – How do you ensure transaction security and legitimacy?
Every order is processed with formal documentation, traceable payment records, serial-number allocation, and manufacturer-aligned procedures, ensuring full transparency and compliance.
2 – What payment methods do you accept?
All payments are processed through verified business banking channels.
• Bank Transfer (Wire)
• Escrow service
• Business ACH transfer
• Credit Card
Proforma invoice and order confirmation are issued before payment.
5 – What type of company is Coastal Wave Marine?
Coastal Wave Marine is a marine engine supply and export specialist, sourcing brand-new marine engines and propulsion systems through authorized dealer and OEM networks for customers worldwide.
6 – Why is checkout not instant like a typical online store?
Marine engines are high-value, regulated products that require accurate configuration, proper documentation, and timely warranty registration. For this reason, all orders are processed via quotation and invoice, not automated checkout.