Frequently Asked Questions
7 – How does the ordering process work?
Once your quotation is approved, we reserve and allocate the engine, issue a proforma invoice, complete pre-delivery inspection, and prepare warranty and shipping documentation before dispatch.
8 – Do you ship internationally?
Yes. We arrange worldwide export shipments, including full documentation such as commercial invoices, packing lists, bills of lading, and certificates as required.
9 – Can you supply complete engine packages?
Yes. We can supply complete installation-ready packages, including gearboxes, control panels, wiring harnesses, and accessories, depending on the engine model.
10 – Do you provide installation services?
We do not perform physical installations, but we coordinate technical specifications and ensure compatibility so your local installer or shipyard can proceed smoothly.
3 – Are the engines covered by a manufacturer warranty?
Yes. All eligible engines are registered for manufacturer warranty in accordance with OEM requirements prior to delivery.
4 – Do you sell brand-new engines or used units?
We supply brand-new engines only, unless explicitly stated otherwise. All engines are supplied with manufacturer documentation and warranty eligibility.
1 – How do you ensure transaction security and legitimacy?
Every order is processed with formal documentation, traceable payment records, serial-number allocation, and manufacturer-aligned procedures, ensuring full transparency and compliance.
2 – What payment methods do you accept?
Payments are accepted by bank transfer in line with international trade and OEM compliance requirements. Full banking details are provided on the official proforma invoice.
5 – What type of company is Coastal Wave Marine?
Coastal Wave Marine is a marine engine supply and export specialist, sourcing brand-new marine engines and propulsion systems through authorized dealer and OEM networks for customers worldwide.
6 – Why is checkout not instant like a typical online store?
Marine engines are high-value, regulated products that require accurate configuration, proper documentation, and timely warranty registration. For this reason, all orders are processed via quotation and invoice, not automated checkout.